Office has completed KMS certification but

Office has completed KMS certification, but the enable screen still pops up every time you open it.

Possible causes

When this happens, it is usually due to the fact that the original version of the branded computer or laptop is not completely removed.



1.Download Microsoft’s Easy Fix tool to completely uninstall Office. [Download]

2.After the download is completed, right-click on the file and select “Run as System Administrator” to run the Easy Fix tool.

3.After the fix is completed, please make sure to restart your computer.

4.Re-install the school-supplied Office and perform KMS authentication.